Privacy Policy

Effective: May 23, 2018

We appreciate that you are trusting us with information that is important to you, and we are transparent about how we use it.

Here we describe the privacy practices for our website. You will learn about the data we collect, how we use it, the controls we give you over your information, and the measures we take to keep it safe.

Specifically, we’ll cover:

Information We Collect
How We Use Information
How Information Is Shared
Your Rights To Access and Control Your Personal Data
Data Retention
Analytics and Advertising Services Provided by Others
Information Security
Our International Operations and Data Transfers
Changes to This Policy
Cookie Use
Who We Are and How To Contact Us

INFORMATION WE COLLECT

When you use our website, we collect the following types of information.

INFORMATION YOU PROVIDE US

CONTACT INFORMATION

When you request information from the website (such as by filling out a “contact us” web form), we require you to enter some information, such as your name, email address, and message. Depending on the nature of your request, we may ask you to provide us with additional information,such as company annual revenues, number of employees, or industry. If you apply for a job with the Company, we may also require you to submit additional personal information as well as a resume or curriculum vitae.

INFORMATION WE RECEIVE FROM YOUR USE OF OUR WEBSITE

USAGE INFORMATION

When you access or use our website, we receive certain usage data. This includes information about your interaction with the website, for example, when you view or search content.

We also collect data about the devices and computers you use to access the website, including anonymized IP addresses, browser type, language, operating system, the referring web page, pages visited, and cookie information.

HOW WE USE INFORMATION

We use the information we collect for the following purposes.

PROVIDE, IMPROVE, AND DEVELOP THE WEBSITE

Using the information we collect, we are able to honor our website Terms of Use contract with you. For example, we need to use your information to fulfill your requests and to give you customer support. We also use the information we collect to improve the website. For example, we use the information to troubleshoot and protect against errors; conduct research; and develop new features and services.

COMMUNICATE WITH YOU

We use your information when needed to respond to you when you contact us. We may also use your information to promote new features or products that we think you would be interested in. You can control marketing communications by changing your privacy settings or via the “Unsubscribe” link in an email.

PROMOTE SAFETY AND SECURITY

We use the information we collect to promote the safety and security of the website, our visitors, and other parties. For example, we may use the information to authenticate users, protect against fraud and abuse, respond to a legal request or claim, conduct audits, and enforce our terms and policies.

We use cookies and similar technologies for the purposes described above. For more information, please read our Cookie Use statement below.

For personal data subject to the GDPR, we rely on several legal bases to process the data. These include when you have given your consent, which you may withdraw at any time using your account settings and other tools; when the processing is necessary to perform a contract with you, like the Terms of Use; and our legitimate business interests, such as in improving, personalizing, and developing the Services, marketing new features or products that may be of interest, and promoting safety and security as described above.

HOW INFORMATION IS SHARED

We do not share your personal information except in the limited circumstances described below.

FOR EXTERNAL PROCESSING

We transfer information to our corporate affiliates, service providers, and other partners who process it for us, based on our instructions, and in compliance with this policy and any other appropriate confidentiality and security measures. These partners provide us with services globally, including for customer support, information technology, sales, marketing, data analysis, and research.

FOR LEGAL REASONS OR TO PREVENT HARM

We may preserve or disclose information about you to comply with a law, regulation, legal process, or governmental request; to assert legal rights or defend against legal claims; or to prevent, detect, or investigate illegal activity, fraud, abuse, violations of our terms, or threats to the security of the website or the physical safety of any person.

Please note: Our policy is to notify you of legal process seeking access to your information, such as search warrants, court orders, or subpoenas, unless we are prohibited by law from doing so. In cases where a court order specifies a non-disclosure period, we provide delayed notice after the expiration of the non-disclosure period. Exceptions to our notice policy include exigent or counterproductive circumstances, for example, when there is an emergency involving a danger of death or serious physical injury to a person.

If we are involved in a merger, acquisition, or sale of assets, we will continue to take measures to protect the confidentiality of personal information and give affected users notice before transferring any personal information to a new entity.

YOUR RIGHTS TO ACCESS AND CONTROL YOUR PERSONAL DATA

We give you tools to access and control your personal data, as described below, regardless of where you live. If you live in the European Economic Area, United Kingdom, and Switzerland (the “Designated Countries”), you have a number of legal rights with respect to your information, which your tools allow you to exercise, as outlined below.

Accessing, Exporting, Editing, and Deleting Data. Your privacy settings let you access, export, change, and delete your personal information if you wish.

If you choose to delete your data, please note that while most of your information will be deleted within 30 days, it may take up to 90 days to delete all of your information, like data stored in our backup systems. This is due to the size and complexity of the systems we use to store data. We may also preserve data for legal reasons or to prevent harm, including as described in the How Information Is Shared section.

Objecting to Data Use. We give you tools to control our data use. For example, through your privacy settings, you can limit the notifications you receive from us.

If you live in a Designated Country, in certain circumstances, you can object to our processing of your information based on our legitimate interests, including as described in the How We Use Information section. You have a general right to object to the use of your information for direct marketing purposes. Please see your privacy settings to control our marketing communications to you about Oqton products. Please also review our Cookie Use statement below for your options to control how we and our partners use cookies and similar technologies for advertising.

Restricting or Limiting Data Use. In addition to the privacy controls that we offer, if you reside in a Designated Country, you can seek to restrict our processing of your data in certain circumstances. Please note that you can always delete your data at any time.

If you need further assistance regarding your rights, please contact our Data Protection Officer at privacy@oqton.com, and we will consider your request in accordance with applicable laws. If you reside in a Designated Country, you also have a right to lodge a complaint with your local data protection authority.

DATA RETENTION

We keep your personal information, like your name and email address, for as long as we need it to serve you. In some cases, when you give us information for a particular feature of the website, we delete the data after it is no longer needed for the feature. We keep other information, like information used to sign up for our newsletter, until you use tools or contact us to delete the data because we use this data to provide you with what you’ve requested. We also keep information about you and your use of the website for as long as necessary for our legitimate business interests, for legal reasons, and to prevent harm, including as described in the How We Use Information and How Information Is Shared sections.

ANALYTICS AND ADVERTISING SERVICES PROVIDED BY OTHERS

We work with partners who provide us with analytics and advertising services. This includes helping us understand how users interact with the website, serving ads on our behalf across the internet, and measuring the performance of those ads. These companies may use cookies and similar technologies to collect information about your interactions with our website and other websites and applications. To learn more and about your privacy choices, please read our Cookie Use statement.

INFORMATION SECURITY

We work hard to keep your data safe. We use a combination of technical, administrative, and physical controls to maintain the security of your data.  No method of transmitting or storing data is completely secure, however. If you have a security-related concern, please contact websitesupport@oqton.com.

OUR INTERNATIONAL OPERATIONS AND DATA TRANSFERS

We operate internationally and may transfer information to the United States and other countries for the purposes described in this policy.

We are responsible for personal information that we transfer to others who process it on our behalf as described in the How Information Is Shared section. If you have a complaint about our information transfers, please contact us. You can also refer a complaint to our chosen independent dispute resolution body as noted in the Who We Are And How To Contact Us section of this policy.

Please note that the countries where we operate may have privacy and data protection laws that differ from, and are potentially less protective than, the laws of your country. You agree to this risk when you submit personal information on our website and click “I agree” to data transfers, or when you consent to the use of cookies, irrespective of which country you live in. For a list of the locations where we have offices, please see our company information here. If you later wish to withdraw your consent, you can delete your personal data as described in the Your Rights To Access and Control Your Personal Data section.

CHANGES TO THIS POLICY

We will notify you before we make material changes to this policy and give you an opportunity to review the revised policy before deciding if you would like to continue to use the website. You can review previous versions of the policy in our archive.

We and our partners use cookies and similar technologies on our websites. Here we explain these technologies, why we use them, and the choices you have.

TECHNOLOGIES WE USE

Like many websites, we use cookies, pixels (aka “web beacons”), and local storage to remember things about you so that we can provide you with a better experience.

  • Cookies are small data files stored on your browser or device. They may be served by the entity that operates the website you are visiting (“first-party cookies”) or by other companies (“third-party cookies”).
  • For example, we partner with third-party analytics providers, like Google, which set cookies when you visit our website. This helps us understand how you are using our website so that we can improve it.
  • Pixels or web beacons are small images on a web page or in an email. Pixels collect information about your browser or device and can set cookies.
  • Local storage allows data to be stored locally on your browser or device and includes HTML5 local storage and browser cache.

OUR USE OF THESE TECHNOLOGIES

Below are the ways that we and our partners use these technologies on our website.

Table

CATEGORY OF USE PURPOSE OF THE USE
Preferences To help us remember your settings and preferences, like your preferred language or the country you are in, so that we can provide you with a more personalized experience.
Analytics & Research To help us understand how you are using the website so that we can make it better, faster, and safer.

YOUR CHOICES

You have a number of options to control or limit how we and our partners use cookies and similar technologies.

  • When you first visit our website, you will be notified that we use cookies and similar technologies and given the opportunity to learn more and/or to consent to their use. We will not begin using these technologies until we receive your consent.
  • You may withdraw or modify your consent to use cookies at any time by changing your settings on our Privacy Statement page. If you disable all cookies on our website, however, some of the features of the website may not function properly.
  • You can adjust your web browser settings to clear or decline cookies globally or on a per-website basis.
  • To prevent your data from being used by Google Analytics, you can also install Google’s opt-out browser add-on.
  • Check your mobile device for settings that control ads based on your interactions with the applications on your device. For example, on your iOS device, enable the “Limit Ad Tracking” setting, and on your Android device, enable the “Opt out of Ads Personalization” setting.

Please note: Our website does not respond to Do Not Track signals because we do not track our users over time and across third-party websites to provide targeted advertising. However, we believe that you should have a choice regarding interest-based ads served by our partners, which is why we outline the options available to you above.

WHO WE ARE AND HOW TO CONTACT US

If you have questions, suggestions, or concerns about this policy, or about our use of your information, please contact us at legal@oqton.com.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.

If you live in the European Economic Area, United Kingdom, or Switzerland, then Oqton Denmark ApS controls your personal data. If you are seeking to exercise any of your statutory rights, please contact our Data Protection Officer at privacy@oqton.com. You may also contact us at:

Oqton Denmark ApS
Attn: Legal Department (Privacy Policy)
Rovsingsgade 88, 2.
2200 København N
DENMARK

If you reside elsewhere, then Oqton, Inc., a US company, is the data controller that controls your personal data. You may contact us at:

Oqton, Inc.
Attn: Legal Department (Privacy Policy)
832 Sansome Street
San Francisco, CA 94111
U.S.A.